Refund policy

Last updated October 29, 2026

We want you to feel confident registering. Here's how refunds work for Reshape Your Role for the AI Era.

Changing your mind

For the December 2026 cohort, request a full refund by November 25, 2026 (seven days before Session 1).

• You can get a full refund up to 7 days before Session 1, no questions asked.
• From 7 days before Session 1 until Session 2 begins, we can't offer a refund, but we'll move your place to a future cohort at no cost, or transfer it to a colleague.
• Once Session 2 has begun, there are no refunds or transfers. You keep full access to the hub and replays for the rest of the program.

If we cancel or reschedule

If we cancel the program, you'll get a full refund. If we move a session to a date that doesn't work for you, you can choose a full refund or a place in a future cohort.

Missing a session

If you can't make a live session, watch the replay in the hub. Replays stay available for 30 days after each session. Missed sessions aren't refundable.

How to ask

Email info@workwithipl.com from the address you registered with. We'll confirm within two business days. Refunds go back to the card you paid with and usually take 5 to 10 business days to appear, depending on your bank.

Paid by your employer?

Refunds go back to whoever paid. If your organization paid, we'll let your contact there know.